High-Rise Community Association Manager
We are on a mission to become the leading force in residential property management services. The global residential property management industry is currently undergoing a digital transformation and Odevo is at the forefront of this transformation. Our mission is to radically simplify living for families and individuals by delivering highly attractive and efficient property management services to building owners and associations as well as to residents. Our core belief is that digital technology combined with great people will play a central role in delivering a step change in how boards and residents experience property management.
What we do matters to billions of people across the world. Residential real estate is the world’s largest asset class and buying a home is often the biggest investment a person or family will ever make. But the residential property management industry is lagging behind when it comes to customer focus and digitalization. That is why we formed Odevo.
Leading property management companies in the Nordics, UK, Germany and US have already joined forces to form Odevo and over the last 4 years Odevo’ s revenues have grown 40-fold to become a leading international player. Our ambition is to continue to grow rapidly organically and by attracting additional companies to join us in both existing and new markets.
We deliver our property management services with custom developed software to simplify living and make life easier for property owners, association boards, residents and very importantly our own property management professionals. We make complex topics such as managing property finances and the daily maintenance of buildings easy, and we automate time-consuming everyday tasks so people can spend more time on things that they really enjoy.
We are a 10,000-employee company with a start-up mentality. We aspire to break new ground through innovation, and we actively cultivate a workplace where we can grow as individuals and have fun while achieving great things together.
About the role:
One of Odevo's operating companies is seeking to add a qualified onsite General Manager to their team!
We are looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.
The General Manager is responsible for providing on-site management services at a 140-unit A+ luxury condominium community with resort-style amenities including Club Room, pool and spa, and lifestyle retail within walking distance. The General Manager ensures the successful operations for a staff of nearly 60 employees. The ideal candidate will possess strong leadership and communication skills, a passion for providing extraordinary customer service, and a positive demeanor.
Duties & Responsibilities:
- Oversee the strategic direction of the Association and lead the development of the long- and short-term strategies.
- Devise long-term improvement and enhancement plans.
- Oversee the implementation for success.
- Maintain accountability with the Board of Directors through advanced planning and effective communication.
- Establish the working culture and environment to develop and maintain extraordinary service levels.
- Manage overall operations and make major decisions affecting the organization.
- Regular compliance walks ensuring adherence of CC&Rs.
- Routine maintenance tours upholding the preventive maintenance and component care program.
- Ensure the distribution of the Action Item Tracker for accurate reporting to the
- Board of Directors and leadership of all open action items and delegation of duties.
- Maintain Association books and records organized and concise, both electronically and hard copies as required by law.
- Process all architectural applications for committee/board approval.
- Provide board packets and support documentation to prepare for board meetings.
- Assist the association's legal counsel with the workflow and communication of legal proceedings.
- Prepare annual operating budgets and manage expenses within cost projections.
- Ensure the accuracy of GL and financial recording.
- Prepare Association-related communications as necessary and ensure postings meet state civil statutes.
- Work with general contractors and vendors on large-scale repair and maintenance projects to ensure project scope, milestones, and expenses meet expectations.
- Assist Senior Leadership on all Association projects.
- Be available to address after hour’s emergency matters.
- Secure vendor estimates/bids, schedule work, and track progress of all maintenance and repairs items.
- Participate in ongoing training and professional development.
- Additional duties as assigned.
Who you are
- Innovative Environment: Be part of a forward-thinking team that values your ideas and creativity.
- Team Spirit: We foster a collaborative and supportive workplace culture where everyone can thrive.
- Real Estate with Purpose: Make a meaningful impact on the community while working in an exciting and growing industry.
Experience
- 4 Year College Degree required.
- Advanced graduate degree encouraged.
- Association industry credentials preferred, i.e. CACM, AMS, CCAM.
- 5-10 Years of experience as an on-site General Manager, or experience in a similar role.
- Extraordinary customer service skills. Exceptional writing and communication skills.
- Proficient in reviewing and understanding budgets and financial statements.
- Skillful at value management and contract negotiation.
- Strong organizational skills.
- Comprehensive knowledge of mechanical, electrical, and plumbing components for high-rise condo buildings.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- An honest, responsible, optimistic, and enjoyable demeanor.
Excited?
Get in touch! We look forward to receiving your application! If you have any questions, please feel free to contact Nicole Tacktikos, Talent Partner at Odevo.
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- Competence
- Operations
- Locations
- Los Angeles
Los Angeles
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